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How a Wholesale Distributor Doubled Its Efficiency with WiSys

Ram Products is a wholesale distributor of repair and maintenance products, offering the immediate delivery of managed product from mobile warehouses. Ram products had several operational challenges related to speed and accuracy in the operations of purchase order receiving, production, in-transit transfers, picking, and cycle counting. These processes were either slow, prone to errors, or required more than one person to complete these tasks.

To resolve these challenges, James Shotts, director of operations for Ram Products, chose to implement a warehouse management system (WMS) solution in the warehouse. Ram Products spent considerable time evaluating WMS solutions before selecting WiSys. The organization’s evaluation was based on how focused the WMS company was on SAP Business One, experience with HANA, ability to demonstrate the product, and cost.

This session will be a deep dive into RAM Products’ WMS transformation as James shares its journey that doubled efficiency, automated workflows, and decreased the number of times that product needed to be touched and validated by people in the warehouse.

Key Business Benefits:

  • Doubled efficiency in the purchase-order receiving process
  • 30% increase in shipping capacity
  • Decreased number of required people by 50% in the in-transit transfer process
Track 3: Operational Excellence
  • James Shotts
    Director of Operations, Ram Products
  • Michael Hollinger
    CEO and Co-Founder, WiSys