ISlide found itself in a predicament not unlike many other organizations using SAP Business One: a patchwork assembly of disparate technology that did not allow ISlide to quickly adapt to changing customer needs and emerging business trends. Without an integrated solution, ISlide was unable to create a consistent framework for affiliates or generate useful information out of the vast amounts of customer data. By developing a strong relationship with Focused Impressions, ISlide was able to leverage the FocusPoint e-commerce platform to create a comprehensive and fully integrated B2B management system that provided new customer insight through effective customer analytics.
In addition to creating an innovative and easy B2B experience that addresses customer needs, ISlide increased its revenue and customer base as well as developed new revenue channels that weren’t available previously. ISlide was able to lower its ongoing operating costs as a result of automation and was able to redeploy some staff members to other critical business tasks.
Businesses that don’t innovate or adapt will be at risk of losing customers and revenue. Join Paul and Ed in this session to learn from their insights and see benefits inside your own organization.
