Are you experiencing difficulty managing returns? Are you looking to streamline the return process for both customer product returns and product returns to vendors?
Handling return material authorizations (RMAs) can be a headache if you don’t have the proper processes in place. But here’s the good news: SAP Business One version 9.3 contains new RMA functionality that streamlines the entire RMA process. You can improve control of the return process, and get complete visibility into your product returns so you can make important decisions about:
- Offending product lines
- Necessary quality control measures
- Customer warranty obligations
- Customer satisfaction retention
- Vendor negotiations
- The overall impact to your bottom line costs associated with product returns
Key Business Benefits:
- Gain efficiency with a streamlined RMA process.
- Improve customer service, retention, and loyalty.
- Make smarter business decisions with RMA analytics and metrics.
